Important Note: This Privacy Policy applies to all registered members and visitors of the king333 platform, including the king333.vin website and our official mobile app. By using the king333 platform, you agree to the terms set out in this document.
1 Information We Collect
King333 collects various categories of information to ensure our platform operates smoothly, securely, and in compliance with legal requirements. We only collect data that is strictly necessary for the purposes clearly stated in this policy.
A. Information you provide directly:
- Registration information: Full name, date of birth, mobile number, email address, and chosen username provided when opening a king333 account.
- Identity verification documents (KYC): A copy of your identity card (MyKad), passport, or other valid identification document required for account verification and AML compliance purposes.
- Payment information: Bank account number, account holder name, and e-wallet details used for deposits or withdrawals. Credit/debit card numbers are not stored on our servers.
- Communications with us: Correspondence records, support tickets, feedback, and any messages you send to the king333 team.
B. Information collected automatically:
- Technical data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
- Usage data: Pages visited, time spent on the platform, clicks and interface interactions, game records, and betting history.
- Location data: Approximate geographic location based on IP address for legal compliance and account security purposes.
- Cookie data: Session information, user preferences, and authentication tokens stored via cookies and local browser storage.
| Data Category |
Example |
Primary Purpose |
| Identity |
Name, date of birth, MyKad |
Account verification, KYC |
| Contact |
Email, phone number |
Communications, OTP verification |
| Finance |
Bank account number, e-wallet |
Deposits, withdrawals |
| Technical |
IP, device, browser |
Security, fraud detection |
| Usage |
Game records, clicks |
Platform enhancement, analytics |
2 How We Use Your Data
King333 uses collected personal data solely for legitimate, clearly stated purposes. We do not process your data beyond the following scope without first obtaining your consent:
- Account management: To create, verify, manage, and protect your member account on the king333 platform, including processing logins and two-factor authentication.
- Financial transaction processing: To securely and accurately process deposits, withdrawals, bonus payments, and any other financial transactions related to your account.
- Identity verification (KYC/AML): To fulfil legal compliance obligations related to customer identity verification and anti-money laundering in accordance with regulatory requirements.
- Security & fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised access, account misuse, and other security threats to our platform and members.
- Customer support: To respond to enquiries, resolve complaints, process technical requests, and provide the necessary assistance to members across various support channels.
- Service communications: To send important notifications related to your account, including transaction confirmations, security alerts, and relevant policy updates.
- Marketing (with consent): To send promotional information, exclusive offers, and the latest platform news to members who have consented to receive marketing communications.
- Platform improvement: To analyse usage patterns, identify areas for improvement, and develop better new features that enhance the user experience.
You may withdraw consent to receive marketing communications at any time by contacting the king333 support team. Withdrawal of consent will not affect data processing required for the operation of your account.
3 Legal Basis for Processing
Under Malaysia's Personal Data Protection Act 2010 (PDPA), king333 processes your personal data on valid and accountable legal grounds. Depending on the processing context, the applicable bases are as follows:
- Contract fulfilment: Data processing required to enforce the agreement between king333 and its members, including account management and transaction processing.
- Legal obligation: Processing required to fulfil king333's legal obligations, such as KYC/AML requirements, reporting to relevant authorities, and compliance with court orders.
- Legitimate interests: Processing for fraud prevention, network security, service improvement, and business risk management that does not infringe on your fundamental rights.
- Consent: Processing for marketing communications, data sharing with selected partners, and any other purposes requiring your explicit consent.
4 Data Storage & Security
King333 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure.
Technical security measures we employ:
- End-to-end encryption (SSL/TLS 256-bit): All communications between your device and king333's servers are fully encrypted. You can verify this by checking the padlock icon in your browser's address bar.
- Firewall & intrusion detection systems: king333's infrastructure is protected by multi-layered firewalls and intrusion detection and prevention systems (IDS/IPS) operating 24/7.
- Data encryption at rest: Sensitive data stored in our databases is encrypted using AES-256 standards, keeping your information secure even in the event of a physical server compromise.
- Two-factor authentication (2FA): Administrator access to internal systems requires two-factor authentication without exception. Members are also encouraged to enable 2FA on their accounts.
- Regular security audits: king333 conducts regular independent penetration testing and security audits to identify and address any system vulnerabilities.
Data retention period:
- Active account data: Retained for the duration your account is active plus 5 years after account closure to meet legal requirements.
- Financial transaction records: Retained for 7 years in accordance with Malaysia's accounting and AML legal requirements.
- Support communication logs: Retained for 3 years for reference and dispute resolution.
- Cookie and session data: Automatically deleted when the session ends or upon the cookie's set expiry period.
5 Third-Party Data Sharing
King333 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your information with trusted third parties to keep our platform running effectively:
- Payment service provider: Integrated payment processors, including FPX, DuitNow, and e-wallet operators, receive the data required to securely complete your financial transactions.
- Game service provider: Third-party game software developers may receive limited technical data necessary to run and verify game sessions.
- Cloud service provider: Data is stored on servers of cloud service providers that have signed strict Data Processing Agreements (DPAs) with king333.
- Analytics services: Third-party analytics tools may receive anonymised usage data to help us understand platform usage patterns.
- Legal authority: king333 will disclose personal data to law enforcement agencies, regulators, or courts when required by applicable law.
All third parties who receive king333 members' personal data are bound by strict confidentiality agreements and are required to uphold data protection standards equivalent to or higher than our own.
6 Cookies & Tracking Technologies
The king333 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse platform performance. Below is an explanation of the types of cookies we use:
- Essential Cookies: These cookies are required for core platform functions such as login authentication, session management, and security. Without them, the platform cannot operate properly. These cookies cannot be disabled.
- Performance cookies: Collects information about how visitors use our platform, such as the most frequently visited pages and error messages received. This data is used solely to improve platform performance.
- Functional cookies: Allows the platform to remember your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
- Analytics cookies: Helps us understand how members interact with the platform through de-identified statistical data, enabling better decisions in developing new features.
You can manage cookie settings through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the king333 platform.
7 Your Rights
Under Malaysia's PDPA 2010 and king333's policies, you hold the following rights regarding your personal data. We are committed to processing all requests within 14 business days:
Right of Access
You have the right to request a copy of all personal data we hold about you in a readable format.
Right to Rectification
You have the right to request correction of any personal data that is inaccurate, incomplete, or outdated.
Right to Erasure
Under certain circumstances, you have the right to request the deletion of your personal data, subject to legal requirements.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time.
Right to Restriction
You may request that we restrict the processing of your data under certain circumstances pending investigation.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format for transfer.
To exercise any of the above rights, please contact the king333 support team. We may need to verify your identity before processing your request to ensure the security of your data.
8 Cross-Border Data Transfers
In operating a global platform, some of your personal data may be transferred to, stored in, or processed outside Malaysia by our service providers. All such cross-border data transfers will only occur when the following conditions are met:
- The recipient country maintains a level of data protection equivalent to or higher than Malaysia's.
- Transfers are protected by approved standard contractual clauses to ensure an adequate level of protection.
- Service providers have signed a binding Data Processing Agreement (DPA) with king333.
- Transfers are required for the enforcement of a contract or on grounds of legitimate public interest.
King333 always ensures that the standard of protection for your personal data remains consistent regardless of where that data is processed.
9 Children's Privacy
The king333 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that personal data of an individual under 18 has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who suspect their underage child has registered on the king333 platform are urged to contact our support team immediately.
10 Privacy Policy Updates
King333 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. We are committed to notifying you of any significant changes.
- Any significant amendments will be communicated to registered members via email at least 14 days before the changes take effect.
- The "Updated" date at the top of this document will be revised whenever an amendment is made.
- Continued use of the king333 platform after any amendments take effect will be deemed your acceptance of the latest version of the Privacy Policy.
- Previous versions of the Privacy Policy will be kept in our archive and can be requested by members if needed.
We encourage you to review this page regularly to stay informed of king333's latest privacy practices.
11 Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how king333 handles your personal data, please do not hesitate to contact us through the following channels:
- Email: – We aim to respond within 24 business hours.
- Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the king333 platform.
- Help Centre: Visit page FAQ us for answers to frequently asked questions about privacy and data.
We value your feedback and are committed to resolving every query or complaint professionally and in a timely manner. king333 has a dedicated Data Protection Officer appointed to oversee PDPA compliance and manage privacy-related enquiries.